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Job Summary
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Per Hour
Position range in Alaska $11.83 - $15.58 Per Hour
Guest Services Representative Non-Appropriated Funds (NAF) Occupation: Hotel, Motel, and Resort Desk Clerks
Location: JBER, AK - 99506 Positions available: 15
Job #: 536108
Updated: 5/12/2021 Expires: 7/3/2021
Source: AlaskaJobs Site: AlaskaJobs Agency Job ID: 11080010

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Job Requirements
Job Properties
Job Description
About the position:
This position will be assigned to the Lodging Facility on Elmendorf.

This is a regular part-time category position with guaranteed 20 hours per week, may work up to 40 hrs/week. Employees appointed to a regular category position are eligible for benefits.

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.

This is a drug testing designated position. The incumbent is subject to random testing for drug use.

Employer Research

Non-Appropriated Funds (NAF)
Is a Federal Government employer with 4 locations
250-499 employees
Jobs from this Employer

Location/Work Site Information
Compensation and Hours
Salary Range: $12.00 (minimum) DOE (Depends on Experience) 401K, Dental, Holidays, Life Insurance, Medical, Retirement/Pension, Sick Leave, Tuition Assistance, Vacation Other Benefits: Not Available Full or Part Time: Part Time (Less than 30 Hours) Job Duration: Over 150 Days Type of Job: Regular
Shift: Other, see job description
Hours per Week:
Hours Not Specified

View what local employers are paying Hotel, Motel, and Resort Desk Clerks

Work Experience
Education and Training
Skills Required
View typical Tools and Technology skills used by Hotel, Motel, and Resort Desk Clerks

Other Skills
Special Software/Hardware skills needed: No

Specialized Job Requirements
Driver's License Required: Yes, Commercial License.
Minimum Age Requirement: 21. Reason for Age Requirement: Alcohol.

Occupation Information
Career Ladder
Personal Requirements
Nature of the Work

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